Technical explanation
Citations are extracted from the engine response, normalised to a domain and a path, and stored with the run so citation counts and citation share can be compared over time.
Example
An answer that lists three source links, one of which is varazm.com/services, contains one citation for Varazm.
How it differs
A citation carries a URL. A mention only names the brand in the text, with no source link.
Related terms
Where Varazm measures this:
AI Visibility MonitoringMethodology